03452 606 440
Suite 2 Sears House
Unit 18 Alamein Road
Swansea SA1 2HY

Our Privacy Policy

Your Agent is committed to protecting your privacy and ensuring that any personal information provided by you is secure.  This policy does not extend to external websites accessed from this site.  Please read the terms and conditions of any other sites separately.

It is equally important that you take steps to protect yourself against all forms of financial crime.  Please take some time to read the rest of this section for some helpful advice on what you can do to protect yourself.

If you have any queries with regard to our privacy policy, please contact our Head Office who will be happy to help.

Keeping your personal information secure

How to protect yourself

Using passwords

Never use the same passwords for your online accounts that you use elsewhere.  Do not disclose your password to anyone else or write it down.

Trojans

A trojan is a malicious file, usually disguised as something useful, but when activated, can cause loss, damage or even theft of data.

The critical difference between a Trojan and a virus is that a Trojan cannot replicate itself.  The only way that it can spread is if you help it, typically by opening an email attachment or downloading from the internet.

Once you open this file, the Trojan goes to work destroying your computer's functionality - possibly recording your logging-in details.  A good line of defence is not to accept files from someone you don't know, and if you have any doubts, then do not open the file.

Identity Theft

Identity theft occurs when someone's personal information is used by someone else without their permission or knowledge.

A person's identity is a valuable commodity and criminals have become ever more ingenious in their quest to get hold of a convincing false identity.  A criminal does not need to obtain a person's whole identity to commit fraud; they may only need the key elements such as name, address and date of birth.  This may then be used to support criminal activity, involving fraud, deception, or obtaining benefits and services in the person's name.

How we collect information from you

We may collect and hold some information about you whether you are an existing customer or a first time visitor to this website.  We collect personal information through online forms, enquiries and if you register on the website.  You can view information about properties, products or services without submitting any personal information.

Why we collect information from you

The information we collect from you may be used for the purposes of:

Where we intend to use your information for marketing purposes, you will be notified on our site at the time you are providing us with your information and be asked for consent to use your information for marketing purposes.  You have the right at any time after you have given any consent to change your mind.

How the information we collect from you is stored

Information collected about you will be stored on a secure database.  We will hold information about you for as long as is necessary and in accordance with regulatory requirements.
 
Cookies what they are and why we use them

A cookie is a small string of text which is sent from the website and is then sent back from your web browser on each request to that website only. Cookies allow the website to identify your user account when you browse the site. Specifically, the Peter Alan website sends a cookie when you sign-in to the site, so that you can amend your user profile and add properties to your shortlist.

The site only uses session cookies these are not stored permanently on your computer, which means that you will have to log-in to the site again when you restart your computer or if you close all your browser windows.

You may choose to set your browser not to accept cookies.  Please be aware that in doing this you will not be able to register and store a property shortlist on the site.

Disabling cookies

Most recent browsers will prompt you to accept or block cookies from websites when you visit them for the first time. If you wish to change your preferences, here are some instructions for popular browsers.

Microsoft Internet Explorer 5 and above

Mozilla, Firefox

If you have a different browser, please refer to the "Help" section on it.

Using our site and security of your information

When you use our site to submit any sensitive information, such as the user registration and login, we ensure that the information you send us is encrypted in transit by using a secure server (SSL) which can be verified from the "padlock" icon in your browser.

Other websites

We have links to other websites which are not covered by our privacy policy.  Other websites privacy policies may differ from ours and, if you access other sites, information may be collected about you in accordance with the privacy policy of the other sites.